1.2 Purposes of Personal Information Collection
We utilize the information you provide to communicate with you as needed regarding our applications, respond to inquiries, and fulfill material and information requests. This information may also be used to:

• Customize your user experience
• Consider your suggestions
• Provide direct responses to clarify queries
• Offer email messages and information on upcoming events, new services, and general product details, if you opt in
• Utilize provided phone numbers exclusively for SMS communication related to our smart home services, with the option to opt out Additionally, we may analyze collected information to identify statistical trends, usage patterns, and demographic data to enhance our applications and develop new products and services.

1.3 Consent Requirement
We collect, use, or disclose your personal information only with your consent, which may be expressed or implied. Your use of our products and services implies consent for us to collect, use, and disclose your personal information for the aforementioned purposes. You have the right to withdraw your consent at any time, subject to legal and regulatory constraints and reasonable notice.
2.0 Protecting Personal Information
We prioritize the confidentiality and security of your personal information, employing security procedures to safeguard against loss, theft, unauthorized access, and modification. Our employees receive training to uphold the security and confidentiality of your personal information.
2.2 Agents and Third-Party Service Providers
We may share your personal information with contracted third parties for services such as billing, call center support, and maintenance. These third parties are bound by confidentiality agreements and are required to use the information solely for service provision.
3.0 Your Rights
You have the right to access and request updates or corrections to your personal information. Complaints regarding access, accuracy, or use of your personal information can be addressed to our Privacy Officer.
4.0 Contact Information and Resources
For inquiries or complaints regarding our Privacy Policy or the handling of personal information, please contact our Privacy Officer.
5.0 Changes to Privacy Policy
We reserve the right to update our Privacy Policy periodically, with any changes becoming effective upon posting on our website. We encourage regular review of the policy to stay informed of current practices.
6.0 Visiting Renovation Certified Website
​Visitors to our website are not required to disclose personal information unless voluntarily provided through online applications or forms. Any personal information collected is used as outlined in this Privacy Policy.
7.0 Renovation Certified’ Commitment to Privacy Principles
We adhere to ten privacy principles, including accountability, identifying purposes, obtaining consent, limiting collection and use, safeguarding personal information, and ensuring openness and customer access to personal information.